We Say Yes! Do you?
RECURRING DONATION TERMS AND CONDITIONS
The Recurring Donation is contracted with SupporterHub (and the banking partner Fat Zebra Pty Ltd ACN 154 014 785, APCA User ID Number 50257) and will collect the Instalments due. Outlined are your obligations when undertaking a Recurring Donation arrangement and what our obligations are to you as your Recurring Donation provider.
Debiting your account
- By accepting the terms and conditions, you have authorised us to arrange for funds to be debited from your account.
- We will only arrange for funds to be debited from your account as authorised in the Recurring Donation Request.
- If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.
Amendments by us
We may vary any details of this agreement or a Recurring Donation Request at any time by giving you at least fourteen (14) days written notice.
Your obligations
- It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a Recurring Donation payment to be made in accordance with the Recurring Donation Request.
- If there are insufficient clear funds in your account to meet a debit payment:
- you may be charged a fee and/or interest by your financial institution;
- you may also incur fees or charges imposed or incurred by us; and
- you must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
- You should check your account statement to verify that the amounts debited from your account are correct
Dispute
- If you believe that there has been an error in debiting your account, you should notify us directly or as soon as possible so that we can resolve your query quickly. Alternatively you can take it up directly with your financial institution.
- If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
- If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.
Accounts
You should check:
- Your account details which you have provided to us are correct by checking them against a recent account statement; and
- With your financial institution before completing the Recurring Donation Request if you have any queries about how to complete the Recurring Donation Request.
Confidentiality
- We will keep all information (including your account details) in your Recurring Donation confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
- We will only disclose information that we have about you:
- to the extent specifically required by law; or
- for the purposes of this agreement, including disclosing information in connection with any query or claim.
Our Terms and Conditions
TERMS AND CONDITIONS
General Terms and Conditions
Forever Friends Animal Rescue (FFAR) has and will always respect the privacy of all individuals, companies and community organisations who donate money, goods, services and/or time to us. Personal information gathered through donations is entered into a secured database for receipting purposes. FFAR will collect, use and disclose personal information in accordance with our privacy policy (laid out below). The ABN of FFAR is 87309541877.
General Terms and Conditions
Forever Friends Animal Rescue (FFAR) has and will always respect the privacy of all individuals, companies and community organisations who donate money, goods, services and/or time to us. Personal information gathered through donations is entered into a secured database for receipting purposes. FFAR will collect, use and disclose personal information in accordance with our privacy policy (laid out below). The ABN of FFAR is 87309541877.
Terms and Conditions for Donating
All pricing and transactions on this website are stated in Australian Dollars (AUD).
All pricing and transactions on this website are stated in Australian Dollars (AUD).
Donations to FFAR can be made in the form of single (one-off) financial donations, regular financial donations, gifts in kind (donations of material items and services that we can use to help our cause), and bequests. FFAR will determine where the funds are directed within its services. If a donation is designated to a specific project, FFAR will use reasonable endeavours to direct that donation to the designated project, but is not obligated to comply with such requests. Donations of gifts in kind will also be directed as determined by FFAR.
FFAR can provide official receipts for financial donations of $2.00 or more. Donors providing single financial donations receive a receipt for each donation, and donors providing regular financial donations receive a receipt depending on the schedule selected (eg. monthly donations will generate monthly receipts). FFAR also accepts anonymous donations but is unable to issue a tax-deductible receipt to the donor in such circumstances.
This website is enabled for online donations using a secure donation server. However, despite the security on the website, you should be aware that there are risks in transferring information across the Internet.
Terms and Conditions for Fundraising
Thank you for choosing to fundraise for FFAR. We are delighted that you have chosen us for your efforts. Your support will help save and enrich the lives of a wide variety of animals in need.
Thank you for choosing to fundraise for FFAR. We are delighted that you have chosen us for your efforts. Your support will help save and enrich the lives of a wide variety of animals in need.
We ask you to contact us at info@foreverfriends.org.au prior to any fundraising activity so that we can discuss the details with you.
To help make sure that you are fundraising legally, please follow the guidelines for fundraising as laid out by Consumer Affairs Victoria.
Terms and Conditions for Purchasing Items From Our Merchandise Store
Your agreement with Das T-Shirt Automat (the provider of all items from our Merchandise Store). Hereafter, all below references to “this site” refers to this store, located here https://foreverfriendsanimalrescue.dasautomat.com.
You accept these terms and conditions by accessing or using any part of this site after the first time you visit a page providing a link to them. You then confirm your acceptance of these terms and conditions (as varied from time to time) each time you access any part of this site. These terms and conditions form a legally binding agreement between you and A Modern Adventure Pty Ltd trading as Das T-Shirt Automat (“Das Automat”, “Das", “we” or “us”) governing your use of this site. You are welcome to print a copy for your records. If you do not accept these terms and conditions, you will need to exit this site immediately. A reference to “these terms and conditions” also includes all other instructions, terms or conditions concerning the use of this site or any part of it.
Use of this site
You may use the information on this site for reference only. You agree that you will not re-use it for any purposes that are commercial, unlawful or may prejudice the reputation or interests of Das T-Shirt Automat. “Unlawful” use includes activities such as fraud, the posting of defamatory or offensive material, infringement of the rights of others and failure to comply with any legislation. You must not hack into, change or otherwise interfere with the operation of this site or any information contained within it. This includes knowingly transmitting a virus or other damaging item to this site. This website is provided “as is”, so you use it entirely at your own risk. We try to ensure that all information contained on this site is correct at the time of inclusion and that the site is free of viruses and other operational problems. However, we cannot give any guarantees in this regard. You are responsible for your use of this site, and fully indemnify us in respect of any use that we have not expressly authorised.
You may use the information on this site for reference only. You agree that you will not re-use it for any purposes that are commercial, unlawful or may prejudice the reputation or interests of Das T-Shirt Automat. “Unlawful” use includes activities such as fraud, the posting of defamatory or offensive material, infringement of the rights of others and failure to comply with any legislation. You must not hack into, change or otherwise interfere with the operation of this site or any information contained within it. This includes knowingly transmitting a virus or other damaging item to this site. This website is provided “as is”, so you use it entirely at your own risk. We try to ensure that all information contained on this site is correct at the time of inclusion and that the site is free of viruses and other operational problems. However, we cannot give any guarantees in this regard. You are responsible for your use of this site, and fully indemnify us in respect of any use that we have not expressly authorised.
Copyright and trade marks
The site contains copyright material, brand names and other trade marks that are protected by law. You should assume that all names and logos are trade marks of Das T-Shirt Automat, A Modern Adventure or third parties, and that all content on this site is subject to copyright. Except as expressly authorised, the use of any material on this site (including reproduction, modification, distribution, republication, display or communication of any kind) is strictly prohibited.
The site contains copyright material, brand names and other trade marks that are protected by law. You should assume that all names and logos are trade marks of Das T-Shirt Automat, A Modern Adventure or third parties, and that all content on this site is subject to copyright. Except as expressly authorised, the use of any material on this site (including reproduction, modification, distribution, republication, display or communication of any kind) is strictly prohibited.
Other websites
This site contains links to third party sites. We are not responsible for the operation, security levels, content or any other aspect of any third party sites. Links are provided solely for your convenience and do not indicate our endorsement of any third party sites or the products or services provided, advertised or otherwise mentioned on those sites.
This site contains links to third party sites. We are not responsible for the operation, security levels, content or any other aspect of any third party sites. Links are provided solely for your convenience and do not indicate our endorsement of any third party sites or the products or services provided, advertised or otherwise mentioned on those sites.
Our liability
Except to the extent required by law, you agree that Das T-Shirt Automat, its related corporations and their directors, officers, employees, agents, contractors, service providers, successors or assigns will not be liable for any losses, damages, liabilities, claims or expenses whatsoever arising out of, or in any way related to, the use of this site or any site linked to it. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information. If we provide any goods or services via this site and are in breach of a condition or warranty which is implied by law and cannot be excluded, our liability (and that of the other persons listed above) is limited, to the maximum extent possible, to one of the following at our option:
Except to the extent required by law, you agree that Das T-Shirt Automat, its related corporations and their directors, officers, employees, agents, contractors, service providers, successors or assigns will not be liable for any losses, damages, liabilities, claims or expenses whatsoever arising out of, or in any way related to, the use of this site or any site linked to it. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information. If we provide any goods or services via this site and are in breach of a condition or warranty which is implied by law and cannot be excluded, our liability (and that of the other persons listed above) is limited, to the maximum extent possible, to one of the following at our option:
- the supply of goods or services again;
- the repair of goods; or
- the payment of the cost of having the goods or services supplied again or repaired.
Applicable law
This site is designed for use by Australian residents. Your use of this site is governed by, construed and enforced in accordance with the laws of the state of Victoria, in Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria (including the Federal Court of Australia, Victoria Registry). This site may be accessed throughout Australia and overseas. Without limiting any of the above terms and conditions, we make no representations that the content of this site complies with the laws, including intellectual property laws, of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in each place where you access the site or where anything you publish or upload can be accessed.
This site is designed for use by Australian residents. Your use of this site is governed by, construed and enforced in accordance with the laws of the state of Victoria, in Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria (including the Federal Court of Australia, Victoria Registry). This site may be accessed throughout Australia and overseas. Without limiting any of the above terms and conditions, we make no representations that the content of this site complies with the laws, including intellectual property laws, of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in each place where you access the site or where anything you publish or upload can be accessed.
Changes to terms and conditions
These are the current terms and conditions. We may at any time vary these terms and conditions by posting the varied terms and conditions on this site. You agree that this provides you with sufficient notice of the variation. If any variations are made that will adversely affect you, we will try to give you as much prior notice as possible. However, all variations are effective from the time of posting unless stated otherwise.
These are the current terms and conditions. We may at any time vary these terms and conditions by posting the varied terms and conditions on this site. You agree that this provides you with sufficient notice of the variation. If any variations are made that will adversely affect you, we will try to give you as much prior notice as possible. However, all variations are effective from the time of posting unless stated otherwise.
Our Privacy Policy
Forever Friends Animal Rescue (FFAR) collects personal information – such as names, addresses, emails and telephone numbers – to the extent that is necessary for its activities, including:
- establishing the nature of your relationship with us;
- administering and managing donations;
- responding to your enquiries;
- keeping you informed of upcoming events, promotions, and new information;
- when thought necessary, conducting surveys that will ultimately benefit FFAR and the animals it seeks to save;
- assisting us to provide our services to you.
This information is collected in a number of ways:
- via your completion of one of our forms, either physical or digital
- your contact with us by telephone, mail, at a seminar or meeting, or electronic mail or online enquiries
- when you donate to us.
Any information you provide via these means will be retained and used only for our services to you. FFAR will not use, sell, rent, share or disclose any information about you. Some promotions (e.g. lotteries) involve a third party. We will provide your details only to the outside organisation for the specific purpose of providing this service.
You can at any time ask us for access to information we hold about you, or request not to receive further information, by getting in contact with us at info@foreverfriends.org.au, or by writing to us at PO Box 138, Yarra Junction, VIC 3797.
Refund Policy
Donations
Due to the nature of charity donations, and the fact that Forever Friends Animal Rescue (FFAR) is a 100% volunteer run organisation, refunds are given at our discretion.
Due to the nature of charity donations, and the fact that Forever Friends Animal Rescue (FFAR) is a 100% volunteer run organisation, refunds are given at our discretion.
FFAR will refund your donation if there was a system error with the donation processing, or if any recurring donation did not cancel correctly when requested.
In the event of any of the following:
- an incorrect amount being entered at the time of the donation being made
- the donation being made accidently
- any other extremely unusual circumstance in relation to a particular donation,
please contact us at info@foreverfriends.org.au within two business days of this occurring. We will then review the request and respond within three business days.
If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded.
Purchases Via Our Online Store
If your order arrives and you're not pleased with it, we want to know, but please bear in mind the following:
If your order arrives and you're not pleased with it, we want to know, but please bear in mind the following:
All items are made to order, so we cannot offer returns or exchanges if you simply change your mind, or are unhappy with the style or size of the item purchased.
If there has been an error with the style, size, type, or number of items delivered, or the actual print, we will send out a replacement and cover all associated costs:
- for items purchased through our Merch Store, please send a quick snap of your item/s (with the size and print visible) to help@dasautomat.com and we’ll make it right
- for items purchased through our Gifts and Supplies Store, please send a quick snap of your item/s to info@foreverfriends.org.au and we’ll make it right.
